Health & Wellbeing

This in an opportunity to be heard and give people who use health and social care services a powerful voice. We are independent from the servcies you use and we can influence the way they are delivered. We can also provide people with information, advice and support about services that are already out there.

If you would like more information or to speak out about your experiences then pleae contact us on:

Signposting and Information: 0808 801 0384

General Enquiries: 01325 375 960



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Community and Voluntary Sector  Case Studies

This document was developed to show how many health related projects are taking place within the Chester-le-Street & District area.  These projects are providing invaluable services across the area for residents:

Healthier Communities VCS case studies North Durham PDF


North Durham Community Engagement Project

This project is a joint venture between Durham Community Action and North Durham Clinical Commissioning Group (CCG). It aims to complement existing networks and groups across North Durham, including Healthwatch and Patient Reference groups.

Why Is The Project Needed?

There is a statutory duty on all NHS organisations to make arrangements to consult and involve patients and the public in:

• The planning and provision of service that the CCG commissions
• The development and consideration of proposals for changes in the way those services are provided
• Decisions made that affect the operation of those services

Clinical commissioning is about acting upon the needs of the patient, understanding individual experiences and using these to design services for the future. Clinical Commissioning Groups now buy services for their local communities; Health and Wellbeing Boards oversee the local delivery of services, and NHS England oversees the commissioning.  The new system is complex and it is envisaged that this project will help people to understand their rights and have a voice.

Free Membership Scheme

The starting point for most members of the public and voluntary organisations is to join the free Membership Scheme which has two types of membership.

1=Inform:  members receive regular information about health services, issues and decisions in their geographical area.

2= Involve:  members also have the opportunity to shape and influence what services are needed and brought into their area for the public, patients and carers by attending focus groups, meetings etc.

Durham Community Action has championed the voice of communities across County Durham for over 75 years.  This project represents a significant commitment by North Durham CCG to real community engagement and an excellent opportunity to build a productive relationship between the NHS and the Community and Voluntary Sector.

The Team

 For more information about the project, please contact:

Louise Harlanderson, Community Engagement Project Manager, (01207) 529621,
Anne-Marie Parkin, Community Engagement Administrator (01207) 529621

This project is supported by the NHS North Durham Clinical Commissioning Group.